At National Business Furniture (NBF), we believe in the power of inspiration, and in the power that inspiring spaces can have on people achieving big things. We have worked with hundreds of thousands of businesses across the country - from startups to Fortune 500 companies - to equip their workspaces with beautiful, comfortable and functional furniture for nearly 50 years. NBF helps customers in businesses, healthcare, education, government, residential and hospitality environments by providing individual products or total furniture and accessory solutions. However our customers define achievement, we are driven to help and inspire them.
We're excited to present an Inside Sales Representative opportunity for someone who shares our value of striving to exceed our customers' expectations! During training, you will work with our Inside Sales Team, gaining expertise in product, process, selling skills, and service. After successful completion of our training program, you'll field phone and web product inquiries from customers, create quotations, and enter orders. You'll handle inbound customer calls in a fast-paced environment, so energy, enthusiasm, and a desire to WOW the customer are critical to your success!
This role is based in Milwaukee, WI. During training, this person will be expected to be in office Monday-Friday. Once training is complete, a hybrid schedule is offered.
What Makes this a Great Opportunity
This is a great opportunity to be a part of a leading company in the furniture industry that will allow you to connect with a wide range of customers, projects, and products. No two-days or two projects will be the same. You will be a major contributor in the success of our organization!
Here's a General Overview of What You'll Be Doing Source new sales opportunities through inbound callsUtilize consultative selling to understand customer goals and challengesAnswer customer questions, demonstrating product knowledgeDevelop meaningful relationships with customers that encourage trust and loyaltyUtilize sample and space planning programs to assist in selling processProvide quotations tailored to the customer's needsClose and process ordersDevelop leads and referrals working jointly with our other sales channelsUtilize timely follow-up to aid customers throughout the buying processProvide World Class service to customersImprove sales skills to increase win rateAchieve monthly/annual quotas What We're Looking For 2+ years of previous customer service, inside sales, or call center experienceTechnical proficiency with Salesforce and Microsoft Office applicationsExhibit a passion for service and an ability to bond with customers over the phoneCapacity to effectively change direction when neededCan work quickly and independentlyStrong organizational and prioritization skills a mustAbility to maintain a high degree of accuracyDisplay professional presence and a positive "work well with others" attitude It Would Also Be Really Great To Have Associates or Bachelor's degree Experience working with vendors on product related inquiriesPrevious work in office furniture or a related field We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
If you need any assistance seeking a job opportunity at National Business Furniture or if you need reasonable accommodation with the application process, please call (800) 558-1010 or contact us at .
Equal employment opportunity, including veterans and individuals with disabilities.
