Select Page

Technical Sales & Program Manager

Published
March 21, 2025
Location
Grand Rapids, MI

Description

Summary

DWH Corp ("DWH" or "firm") works with healthy, under-performing, or distressed companies, tribes, tribally owned economic development companies, and other tribal entities across a variety of urgent, high-impact situations. Our seasoned professionals are recognized experts in their respective fields, leveraging their skills and experience to create value for all stakeholders. In this role, the DWH Operating Partner oversees and supports portfolio companies, working closely with company leadership to implement strategic initiatives, drive operational improvements, and create value. The Technical Sales & Program Manager will join our growing team. This role combines technical expertise with relationship management and sales abilities. The ideal candidate will work directly with customers, suppliers, sales representatives, and portfolio company leaders to identify opportunities, manage programs, and ensure successful project execution.
Essential duties and responsibilities

Sales and Business Development
Collaborate with sales representatives to qualify opportunities and develop winning solutionsBuild and maintain strong relationships with customers, understanding their needs and technical requirementsWork with other portfolio company leaders to understand capabilities and capacityIdentify new business opportunities and contribute to company growth strategies
Technical and Program Management
Review and interpret technical drawings and specifications to determine manufacturing requirementsMatch manufacturing opportunities with appropriate suppliers, whether within the portfolio or external partnersManage program timelines, deliverables, and customer expectationsCoordinate with suppliers to ensure on-time delivery and quality requirements are metDevelop and maintain project schedules, budgets, and documentation
Supply Chain Management
Build and maintain relationships with both internal (portfolio companies) and external suppliersEvaluate supplier capabilities and performanceCoordinate with suppliers on quotes, capacity, and delivery schedulesManage supplier communications and issue resolution
Firm Focused
Participate in firm development activities, business development, and developing intellectual property for the firmMaintain related systems and documentationInnovate through the development of new tools, methodologies, and approachesParticipate in recruiting and staff developmentContribute to internal functions such as committees, protocol development, or other activities as requested
Knowledge, Skills, Abilities

To perform the job successfully, an individual should demonstrate the following competencies:

Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources. Able to clearly articulate the company vision, processes, and protocols to employees, managers, clients, and the business networkAbility to work independently in a fast-paced environmentExcellent organizational and time management skillsAdaptability and willingness to take on various roles as neededStrategic thinking with attention to detail
Communication
Ability to interact professionally with colleagues, clients, and company personnelStrong verbal and written communication skills
Technical Skills & Training
Skilled in documenting company procedures and policies, training staff and employees on these processes, and holding teams accountable for performanceTechnical background or aptitude in various manufacturing processes including metal fabrication, circuit card assembly, tooling, and machine shop workflows to better serve client needs and translate requirements accurately
QUALIFICATIONS

The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Bachelor's degree in business management, engineering, supply chain, or other relevant fieldExperience working with diverse stakeholders, including customers, suppliers, and sales representativesKnowledge of CNC machining, fabrication, electronics, and other manufacturing processesExperience with ERP systems and project management tools10+ years of experience managing complex supply chains, customer contracts, and negotiations with customers and suppliers
WORK ENVIRONMENT and PHYSICAL DEMANDS

The work environment and physical demands listed below represent those an employee may encounter while performing the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities.
Work Environment: This position operates in a professional office environment. The noise level is usually quiet to loud. Normal office conditions are expected. However, work is also often done in a client's or suppliers' facility, which may be an office or a factory. This role routinely involves standard office equipment such as computers, phones, photocopiers, and teleconference equipment. Must be comfortable in customer-facing, supplier-facing, and shop-floor environmentsPhysical Demands: While performing the duties of the job, the employee is regularly required to sit for extended periods and regularly required to stand and walk. The Employee must be able to focus on computer screens for extensive periods. Must be able to lift to 25 pounds on occasionTravel: This position will require travel to visit customers, suppliers, and portfolio companies
POSITION INFORMATION

Position Type:This is a full-time, exempt position.Relocation: Relocation expenses are not provided.Hiring Preference: Native American & Veteran Hiring Preferences will be applied in accordance with Waséyabek Development Company policy. Waséyabek Development Company is committed to making merit-based hiring decisions. We are proud to be an Equal Opportunity Employer making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.This is a unique opportunity to join a growing organization and play a key role in its development and success. The position offers significant growth potential and the ability to impact the business meaningfully.
Equal employment opportunity, including veterans and individuals with disabilities.

PI265886926

Related Jobs

Outbound Sales Specialist   Torrance, California
March 10, 2025
March 7, 2025
March 7, 2025
March 7, 2025