Sales Effectiveness Manager Operations

Atlanta, GA, USA
Full time
R25_0000012075

Position Mission: The mission for the Sales Effectiveness Manager, Ops. is to support field sales leadership with operational processes, optimize sales team performance, and drive revenue and profit growth by implementing data-driven strategies, managing sales operational procedures and analytics, and fostering collaboration between relevant departments.

Position Performance Measures:

NAPA Combined SalesNAPA Combined EBITANAPA Cash Conversion Cycle
Responsibilities:

Support field sales leaders with sales operations, analytics, and performance management functions.Ensure accurate and up-to-date data, providing the foundation for effective sales reporting.Serve as a support resource for field sales quota setting, evaluation, and maintenance. Serve as a primary resource for goal setting, account plan consolidation and evaluation.Partner with Sales Effectiveness Leadership to standardize and systemize field sales planning (Account Planning)Serve as a key resource and contact for sales tools utilized by field sellers and managers for territory, quota, analytics, sales planning and more.Serve as a key business contact for leadership support related to field sales rolesSupport field leadership as the owner of P3, journal entry, and additional operational processesServe as a subject matter expert for NAPA's CRM (Salesforce)Support Sales Enablement with the full lifecycle of NAPA's 5R Sales Process (Campaigns) including targeting, deployments, analysis, and retrospectives.Utilize BI & Salesforce reporting to identify gaps and opportunities for field sellers and sales teams.Serve as a primary resource for field leadership with evaluation of sales team and seller performance metrics.Define, measure, and report on key performance indicators to assess the effectiveness and value of sales programs and initiatives.Partner with business and IT leaders to support effective and accurate field sales programs.Collaborate with sales teams to test, refine, and optimize tools, processes, and reporting.Partner with business and IT teams to ensure data parity across systems.Continuously evaluate and refine sales processes to enhance efficiency.Own operational tasks to enable sales processes and support field users with sales systems.
Create and use reporting as a tool to drive efficiencies and support informed business decisions.Support Regional VPs with reporting, content generation, and additional needs as requested.
Experience, Education, and Abilities:
Bachelor's degree or equivalent experience required3+ Years of sales management experience required2+ Years of sales operations experienceProficiency with Microsoft Office Products (Word, Excel, PowerPoint)Experienced and proficient with CRM toolsExperience with Peoplesoft, RAM, Qlik, & PowerBI preferredStrong written and verbal communication skillsStrong organizational skillsStrong presentation skills, preferably with experience in training settingsAbility to manage congruent and diverging projectsRemote work environmentTravel up to 20% of the time
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

See Description

Equal employment opportunity, including veterans and individuals with disabilities.

PI270567061