Position Title: Account Manager - Seating - National Sales Center
Requisition ID: R100317
Location: Dallas, TX
Full/Part-Time: Full time
About Us:
Learfield is the leading media and technology company powering college athletics. Through its digital and physical platforms, Learfield owns and leverages a deep data set and relationships in the industry to drive revenue, growth, brand awareness, and fan engagement for brands, sports, and entertainment properties. With ties to over 1,200 collegiate institutions and over 12,000 local and national brand partners, Learfield's presence in college sports and live events delivers influence and maximizes reach to target audiences. With data-based solutions for a 365-day, 24/7 fan experience, Learfield enables schools and brands to connect with fans through licensed merchandise, game ticketing, donor identification for athletic programs, exclusive custom content, innovative marketing initiatives, NIL solutions, and advanced digital platforms. Since 2008, it has served as title sponsor for the acclaimed Learfield Directors' Cup, supporting athletic departments across all divisions.
Our people-first culture is the foundation of our business and is reflective of our approach to building meaningful relationships with our employees, partners, and fans. The company strives each day to deliver the mission statement and embody the core values that make Learfield an exciting place to work.
Our Mission
Powering the connection of fans to the brands and experiences they love.
Our Core Values
Build Trust | Be Fans of One Another | Power Tomorrow | Create & Connect Communities | Have Fun
Learfield Amplify is actively seeking an Account Manager, Seating for the National Sales Center team. Our highly valued sales representatives are a critical piece of our puzzle! Without their contributions, the property could not deliver on its commitments. We are looking for an experienced and well-organized Account Manager to provide the necessary support to our Learfield Amplify Seating Team. The goal is to facilitate the customer service and revenue generation to 75+ university partners and their fans. If you enjoy working in a fast-paced, dynamic team environment and have prior ticket sales experience, we want to meet you!
Responsibilities:
Manage inbound calls from new, current and past customers to promote and sell chairback stadium seats
Assist in managing and maintain internal CRM and database
Assist in ensuring data integrity in CRM software system with the integration of athletic ticketing software
Develop and maintain strong customer relationships to ensure repeat business and deliver exceptional customer service.
Achieve and exceed weekly, monthly and annual sales goals established by management
Provide superior customer service to clients throughout the season
Miscellaneous duties as assigned by Director
Qualifications:
Demonstrate a proven track record in sales and building quality relationships
Have a friendly and professional telephone manner
Strong desire to learn about our business and grow your professional career
Effectively express ideas verbally and in writing
Independently take action beyond what is called for
Be able to generate original and imaginative solutions to business opportunities
Demonstrate a positive attitude
Maintain a flexible work schedule
History of success in ticket sales preferably with a major Division 1 university or professional sports organization
1+ years of sales or customer service experience.
Experience with ticketing systems and CRM software such as Salesforce a plus
Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.
Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
PI262266386
