Inside Sales/ Customer Service Representative
Description
Specializing in serving industries such as oil & gas, construction, and agriculture, McCarty Equipment prides itself on sourcing high-quality products from reputable manufacturers. Valves, fittings, hoses, pumps, and an assortment of industrial tools are among the offerings meticulously curated to meet the exacting standards of clients worldwide.
The Inside Sales/ Customer Service Representative will maintain accounts and conduct day to day activities, resolve conflict and ensure customer satisfaction. Daily activities include heavy phone and internet correspondence with customers and vendors; source custom, non-standard, value added solutions; enter all sales orders and purchase orders into the operating system; and set up part numbers and manage contract files.
Essential FunctionsSell industrial hose, gasket and piping products and maintain customer accountsTake orders on the phone and over the internetEnter orders and product quotes into the computer systemEmphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtainedEstimate delivery dates based on knowledge of production and delivery schedules and inventoryPrepares reports of business transactions in company databaseWorks with account managers to keep account activities up to dateInvestigates and resolves customer problems with deliveriesThis position is onsite and does not offer a remote work arrangementRequired Education and ExperienceHigh school diploma or equivalentAssociates degree or higher is preferredMust possess good working knowledge of engineering principals, solid modeling, welding and fabrication.Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, Solid works, etc.Knowledge of industrial hose, gasket and piping requiredWe are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov). WE PARTICIPATE IN E-E-Verify Participation Poster English and Spanish . If you are an individual with a disability and require an accommodation to complete the application process, please contact to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy
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