Inside Sales Representative – Lead Management

Lutron Electronics Company, Inc

Inside Sales Representative - Lead Management

US-PA-Coopersburg

Job ID: 2025-4286
Type: Regular Full-Time
# of Openings: 1
Category: Inside Sales
Corporate Headquarters

Overview

We are seeking a motivated and dynamic Inside Sales Representative to join our Inside Sales team at our Corporate Headquarters in Coopersburg, PA. This role involves engaging with luxury residential design industry professionals to promote our products and services. In this position, you would play a key part in driving demand of our lighting, controls, and shading solutions. You would contact specifier leads - identifying project opportunities, educating them on Lutron product benefits, providing sales support and resources, and connecting them with our team in the field. The ideal candidate has sales experience, excellent communication skills, and a passion for the design industry.

Responsibilities

Connect with interior design professionals, architects, and end-users through inbound and outbound phone and email activity to identify needs, learn about opportunities, and introduce and promote our productsRespond to inbound email and phone calls with a sense of urgency Foster relationship with designers to build a relationship and connect them with local sales support to drive future specifications Provide high level of service to specifiers, understanding needs and connecting them with the right resources (product sampling, product specification, in-field support, experience centers, showroom, dealers) Conduct virtual/remote product presentations to showcase the benefits and features of our offerings Collaborate with the inside sales leaders, marketing, and outside sales team to develop/refine inside sales approach and campaignsTrack and report on specification and sales activities, customer interactions pipeline status, and results using CRM software (Salesforce)Stay up-to-date with industry trends, competitor products, and market conditionsBecome an expert on Lutron products for our specification customers, end-users and tradepartners Provide exceptional customer service and support throughout the sales process
Qualifications

2 years of customer-centric, professional experience and High School diploma requiredIf you have <2 years of customer-centric, professional experience and a Bachelor's degree, a minimum 2.8 cumulative GPA is required5 years of proven experience in inside or outside sales, preferably within the design industry preferredStrong understanding of the needs and challenges faced by specifiers, interior designers, and architects Must live within a commutable distance of Coopersburg PA to accommodate in-office schedule
Lutron Electronics' position as the worldwide leader in innovative lighting control and shading solutions has enabled consistent, annual growth. Our company has cultivated a reputation of unsurpassed quality, a broad range of technologies and product offerings, and a strong commitment to servicing our worldwide customers. This has allowed the company to invest in developing new technologies and services, expand our technical capabilities and global presence, and to find and retain the best talent. Build your career with Lutron where you will enjoy competitive compensation and benefits while exploring many options for continued growth and education. Make a difference every day in our dynamic, people-centric, technology-driven organization. For more information, view our website at www.lutron.com.

Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics

Equal employment opportunity, including veterans and individuals with disabilities.

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